Privacy Policy for Atlas Gym
Last Updated: [30/07/2024]
Welcome to Atlas Gym! Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our membership phone application ("App") and access our gym via the turnstile system. Please read this policy carefully to understand our practices regarding your personal information. By using our App and accessing our gym, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information We may collect the following personal information from you:
- Name: To identify and address you appropriately.
- Email address: To communicate important updates, membership details, and promotional offers.
- Phone number: For account verification, customer service, and emergency contact.
- Payment information: To process membership fees and other transactions securely.
- Membership details: Including membership type, start and end dates, to manage your access and benefits.
1.2 Usage Information We collect information about how you use our App and access our gym, including:
- Device information: Such as device type, operating system, unique device identifiers, to ensure the App functions correctly on your device.
- IP address: For security purposes and to understand the geographic distribution of our users.
- Turnstile access logs: Including date and time of access to monitor gym usage and ensure member security.
- App usage data: Such as features used and session duration, to improve our services and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services: Ensuring our App and gym services are operational and user-friendly.
- To process your membership and payments: Securely handling transactions and maintaining accurate records.
- To manage and track gym access: Ensuring only authorized members access the gym and tracking usage patterns for operational purposes.
- To communicate with you: Sending important information about your membership, updates, promotional offers, and responding to your inquiries.
- To improve our App and gym services: Analysing usage data to enhance features, security, and overall member experience.
- To ensure the security of our gym and members: Monitoring access logs and device information to prevent unauthorized access and ensure a safe environment.
- To comply with legal obligations: Meeting legal requirements and responding to lawful requests from public authorities.
3. How We Share Your Information
We may share your information with:
- Service providers: Who assist us in operating our App and providing our services (e.g., payment processors, IT service providers) under strict confidentiality agreements.
- Authorities or legal entities: When required by law, legal process, or to protect our rights and the safety of our members.
- Other parties: With your explicit consent, for purposes disclosed at the time of consent.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Securing data during transmission and storage.
- Access controls: Limiting access to your information to authorized personnel only.
- Regular security audits: Conducting periodic reviews and updates of our security practices.
However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal information we hold, subject to verification of your identity.
- Correction: You can request to correct or update your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to certain legal restrictions and our need to maintain records for legitimate business purposes.
- Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time, though this may affect your ability to use certain features of our services.
To exercise these rights, please contact us at atlasgymbelfastltd@outlook.com
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Membership management: Retaining information for the duration of your membership and a reasonable period thereafter.
- Legal compliance: Retaining records to comply with legal obligations and resolve disputes.
After the retention period, we will securely delete or anonymize your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. Any changes will be posted on our App with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [atlasgymbelfastltd@outlook.com]
- Address: [5-7 Conway St, 3rd Floor Conway Mill, Belfast, BT132DE]
By using our App and accessing our gym, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Thank you for choosing Atlas Gym. We are committed to protecting your privacy and ensuring a safe and enjoyable experience at our gym